Subscription Benefits and Services Terms and Conditions 

These Subscription Benefits and ServicesTerms and Conditions govern delivery of, access to, and participation in the subscription services provided by My Valuable Business, LLC (hereinafter referred to as “MVB”) and further outlined in your MVB Benefits Package.  

Members, Subscribers, and other users who access and use any MVB services, models, templates, game plans, blueprints, applications, or privileges (hereinafter collectively referred to as MVB Services”) agree to be bound by the following Subscription Benefits and Services Terms and Conditions.  

Please Read Carefully 

Acceptance of delivery, receipt of benefit or service, access to and use of MVB Services indicates an acceptance of these Terms and Conditions.  

If you do not accept these Terms and Conditions and your MVB Benefits Package, you must not accept, access, or use any of MVB’s services and promptly inform MVB, in writing (in the manner set forth below), of such non-acceptance. 

MVB may amend these Terms and Conditions  from time to time. The amended Terms and Conditions  will be published on MVB’s site and are effective from the date of publication. MVB will make every effort to communicate substantial changes to the Member via email or some other form of notification. Access and use of subscription services after such amendment indicates an acceptance of the amended Terms and Conditions

These Terms were last updated on Mar 3, 2026. 

Breach of any of the terms and conditions set forth below or in your MVB Benefits Package may result in the suspension or termination of your MVB subscription.  

Definitions 

  • Subscriber(s), Client(s):  The entity or organization that engages MVB and appoints the Member to access and use MVB’s subscription services.  For purposes of these Terms, “Subscriber” or “Subscribers” refers to the entity that is responsible for all obligations hereunder. 

  • Member, Authorized User: An individual appointed by the Subscriber as the primary user of MVB’s subscription services.  This individual is either the founder, owner, CEO or Executive Director of the Subscriber, unless another individual is approved by MVB to be the Member.  The Member acts as Subscriber’s authorized representative. 

  • Invited User: Any person or entity, other than the Subscriber and Member, at the invitation of, and with the sole authorization of, the Member that has access and uses MVB’s subscription services from time to time. 

  • MVB, We, Us: My Valuable Business, LLC; MVB; and any other related entities. 

  • Benefits, Services, Deliverables: The various subscription packages, related services, applications, and privileges made available by MVB to its, Subscribers, Members and their Invited Users. 

  • Billing Cycles: All billing cycles commence on the 1st day of each month and end on the last day of each month. 

  • Subscription Period/Term:  The initial period and any subsequent renewal periods are 12 months as stated below in 1.1 and in your in your MVB Benefits Package

  • Terms: Subscription Benefits and Services Terms and Conditions and your MVB Benefits Package

  • You, Your: Refers to any and all users of any MVB subscription services, applications, or privileges on behalf of the Member or Subscriber. 

  • Business Day: Any day other than Saturday, Sunday, or a federal holiday recognized in the United States. 

  • Confidential Information 

  • Includes any and all non-public information, data, or materials of any kind or nature — whether disclosed orally, in writing, electronically, visually, or by any other means — relating to the Disclosing Party's business, operations, finances, or prospects, including without limitation: financial statements, projections, and budgets; business and strategic plans; customer, Subscribers, and vendor lists and relationships; pricing, fees, and cost structures; technical specifications, software, systems, and architectures; proprietary methodologies, processes, and know-how; intellectual property; personnel and compensation information; and any other information that is marked or designated as "Confidential," "Proprietary," or with similar designation, or that a reasonable person in the relevant industry would understand to be confidential given the nature of the information and the circumstances of its disclosure, whether or not expressly designated as such. 

  • Confidential Information does not include information that the Receiving Party can demonstrate: 

  • is or becomes generally available to the public through no act or omission of the Receiving Party or any person or entity acting on its behalf in breach of this Agreement; 

  • was rightfully known to or in the possession of the Receiving Party prior to its disclosure by the Disclosing Party, free of any obligation of confidentiality; 

  • is rightfully received by the Receiving Party from a third party who is not under any obligation of confidentiality with respect thereto and who did not acquire such information, directly or indirectly, from the Disclosing Party; or 

  • is independently developed by the Receiving Party without reference to, use of, or reliance upon any Confidential Information of the Disclosing Party. 

  • The burden of establishing that any information falls within one of the foregoing exclusions rests with the Receiving Party. The fact that individual elements of Confidential Information may be publicly available does not, in and of itself, cause combinations or compilations of such elements to fall outside the definition of Confidential Information if the combination or compilation itself is not publicly known.  

  • Effective Date

The date on which the subscription commences as specified in your MVB Benefits Package.

Subscription Benefits and Services Terms and Conditions  

1. Subscription Period 

1.1. Your subscription term is twelve (12) months from the effective date of your MVB Benefits Package, unless indicated otherwise in your MVB Benefits Package

1.1.1. Your subscription shall automatically renew for successive one-year terms unless written notice is provided by either party sixty (60) days prior to the end of the current term. Upon renewal, the annual fee shall automatically increase by 5% of the previous term’s annual subscription fee provide the benefits and deliverables outlined in your MVB Benefits Package have not been modified. 

1.1.2. Either party may terminate this relationship at any time by written notification, by providing at least sixty (60) days written notice. If written notification is sent via email, another form of written notification shall also be used. Confirmation of receipt must be tracked by the sending party.   

1.1.3. Early Termination Fees. If Subscriber desires to terminate the services prior to completion of the then current subscription term, Subscriber will be obligated to pay an early termination fee as follows: 

1.1.3.1. 25% of the remaining balance owed for the current term; 

1.1.3.2. Plus, any discount, credit, or other allowance that MVB provided to the Subscriber at the commencement and the duration of the subscription term (the “Allowance”). This repayment of discount, credit or other allowance only applies to discounts, credits and other allowance provided the Subscriber during the subscription term which is terminated.  

1.1.3.3. The parties agree that this early termination fee represents a reasonable estimate of MVB’s damages, including lost opportunity costs, administrative expenses, and foregone revenue, and is not a penalty. This early termination fee is due and payable regardless of whether all services set forth in your MVB Benefits Package have been provided or performed. 

1.2. In return for payment of the annual subscription fees, MVB agrees to provide you the benefits, services and deliverables based on the terms outlined in your MVB Benefits Package

1.3. During the onboarding process the Subscriber will designate an individual, either the founder, owner, Executive Director, or CEO, to be the Member, unless another individual is approved by MVB to be the Member. 

1.4. The Member will provide contact and other information required by MVB to perform and deliver the services outlined in your MVB Benefits Package; including but not limited to the name, physical address, URLS being used by the Subscriber, email address, telephone number of both the Member and the Subscriber. 

1.4.1. Said “other information” includes, but not limited to access credentials to services, applications and portals that are needed and required for MVB to provide the benefits, perform and deliver the services outlined in your MVB Benefits Package

1.5. Service Level Expectations. MVB will use commercially reasonable efforts to: 

1.5.1. Respond to Authorized User inquiries within two (2) business days during MVB’s normal business hours (9:00 am to 5:00 pm ET, Monday through Friday, excluding holidays); 

1.5.2. Deliver scheduled deliverables in accordance with timelines outlined in your MVB Benefits Package, subject to timely receipt of required information and materials from Subscriber; 

1.5.3. Perform services in a professional and workmanlike manner consistent with industry standards for similar services; and 

1.5.4. If MVB fails to meet a material service commitment and Subscriber provides written notice of such failure, MVB will use commercially reasonable efforts to remedy the situation within twenty (20) business days. Continued material non-performance following such notice period may constitute grounds for termination for cause under Section 3.8.

2. Payment, Refunds, Upgrading and Downgrading Terms

2.1. Payments will be charged using the payment mechanism you have provided in your MVB Benefits Package.   

2.1.1. Payment of your annual subscription fees may, at the discretion of MVB, be paid in monthly installments.  Said payment terms are defined in your MVB Benefits Package

2.1.2. You may change the method and/or mechanism of payment so long as you have notified MVB at the following email address, accounting@MyValuableBusiness.com.

2.1.3. Please allow up to thirty (30) days or one payment cycle for any changes to take place in your requested change in method and/or mechanism of payment. 

2.2. Your subscription is billed and paid in advance as set forth in your MVB Benefits Package. Any changes to said payment schedule need to be agreed to in writing by both parties.   

2.3. Your annual subscription fees are non-refundable. There are no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused during the term of subscription. This non-refundable provision does not apply in cases where MVB materially breaches these Terms and fails to cure such breach within thirty (30) days of written notice. 

2.4. Payments allow for the access and use of the Services during the subscription period as agreed to herein. 

2.5. For any upgrade or downgrade in plan level, you will be charged the new rate commencing from the start of your next billing cycle. 

2.6. Downgrading your Subscription may cause a reduction in services, features, and privileges of your subscription. MVB has no liability for such reduction. 

2.6.1. Unless the Subscriber (through the Member) notifies MVB before the end of the applicable subscription period that the Subscriber wants to cancel, using the method described in Section 3 Cancellation and Termination, your subscription will automatically renew as indicated in Subscription Terms 1.1.

2.6.2. By accepting these Terms and Conditions you hereby authorize MVB as a part of the subscription renewal process to collect the then-applicable subscription fee during the renewal period in accordance with item Payment, Refunds, Upgrading and Downgrading Terms 2.1.

3. Cancellation and Termination

3.1. If the Subscribers wishes to terminate its engagement with MVB for the services detailed in your MVB Benefits Package, the Authorized User must notify MVB using our standard termination process, as outlined in this Cancellation and Termination section. 

3.1.1. The Authorized User, on behalf of the Subscribers, is solely responsible for properly cancelling said engagement. A telephone request to cancel your engagement is not effective cancellation. 

3.1.2. The correct process to cancel your engagement is outlined in provision 3.2. of these Terms and Conditions. 

3.2. Termination for Convenience. Either party may terminate this relationship for convenience at any time by written notification, by providing at least sixty (60) days written notice. 

3.2.1. If written notification is sent via email, another form of written notification shall also be used; unless the receiving party acknowledges receipt of said email notice within two (2) business days. Confirmation of receipt must be tracked by the sending party. 

3.2.2. If Subscribers terminates for convenience prior to completion of the services agreed to in these Terms and Conditions and your MVB Benefits Package, Subscribers will be obligated to pay (i) the balance owed for any and all services performed to the date of termination, and (ii) the early termination fee outlined in Section 3.7. herein. 

3.3. Data Retention and Retrieval. Upon cancellation or termination: 

3.3.1. Subscribers will have thirty (30) days following the effective termination date to retrieve Subscribers data in standard electronic formats (PDF, Excel, CSV, or other commonly used business formats) at no additional charge.  

3.3.2. Following the thirty (30) day retrieval period, Subscribers data will be retained in MVB’s systems for an additional ninety (90) days (Retention Period) for Subscribers’ potential retrieval, subject to a reasonable administrative fee. After the Retention Period, all Subscribers data will be irrevocably deleted from MVB’s active servers, subject to MVB’s backup and archival procedures and legal retention obligations. 

3.3.3. Any and all third-party applications being utilized through your MVB engagement will also be cancelled as of the effective termination date. 

3.3.4. MVB reserves and maintains the right to retain and use, in perpetuity, non-identifiable, anonymized, aggregated data for statistical, analytical, product improvement, and security purposes in accordance with Section 4.4. and MVB’s privacy policy

3.4. Suspension for Non-Payment. Failure to timely make payment based on the payment schedule outlined in your MVB Benefits Package, for any reason, may result in the suspension of services as outlined in Section 2.3. If payment remains outstanding for more than thirty (30) days past the due date, MVB may terminate this engagement and proceed with data deletion as outlined in Section 3.3.

3.5. MVB’s Right to Refuse Service. MVB, in its sole discretion, may decline to provide services to anyone or any entity for any lawful reason, and may suspend or terminate this engagement and refuse access to or use of MVB’s services for any lawful reason at any time, subject to the notice requirements in Section 3.2. unless terminating for cause under Section 3.8

3.6. Effect of Termination. Termination of this engagement will result in the deactivation, deletion, or termination of access to all Services, including but not limited to access to all MVB related applications and portals, subject to the data retrieval period outlined in Section 3.3. 

3.7. Early Termination Fee. See Section 1.1.3. above. The early termination fee shall not apply to termination for cause by Subscribers pursuant to Section 3.8. where MVB has failed to cure the material breach. 

3.8. Termination for Cause by Subscribers. Subscribers may terminate this Agreement for cause if MVB materially breaches any provision of these Terms and Conditions or the MVB Benefits Package and fails to cure such breach within thirty (30) days of receiving written notice thereof from Subscribers. Material breach includes but is not limited to: (i) repeated failure to meet service level expectations under Section 1.5. after notice and opportunity to cure; (ii) breach of confidentiality obligations under Section 5.2.; or (iii) material failure to deliver services as outlined in your MVB Benefits Package. Upon termination for cause by Subscribers due to MVB’s uncured material breach, Subscribers shall not be obligated to pay the early termination fee but remains obligated to pay for services rendered through the effective termination date. 

3.9. Termination for Cause by MVB. MVB may terminate this engagement for cause immediately upon written notice if: (i) Subscribers fails to pay any undisputed fees within twenty (20) days of the due date; (ii) Subscribers materially breaches the terms of these Terms and Conditions or your MVB Benefits Package and fails to cure such breach within thirty (30) days of receiving written notice thereof; (iii) Subscribers engages in abusive, threatening, or harassing conduct toward MVB personnel; or (iv) Subscribers uses the Services in a manner that violates applicable law or exposes MVB to material legal or regulatory liability. Upon termination for cause by MVB, Subscribers remains obligated to pay all fees owed through the effective termination date plus any applicable early termination fees as outlined above in Section 3.7. 

4. Copyright and Data Ownership

4.1. MVB Intellectual Property. This engagement does not transfer from MVB to you any of MVB or MVB’s third-party vendors intellectual property rights. All rights, title and interest in and to such rights, including but not limited to MVB’s methodologies, frameworks, blueprints, game plans, concepts, systems, processes, algorithms, formulas, templates, features, models, and the underlying application code, will remain solely with MVB and our third-party vendors. 

4.2. Subscribers Data Ownership. MVB claims no intellectual property rights over the data you provide MVB during your Service Period. All data uploaded by you remains yours, subject to the license grants in Section 4.4. However, if you elect to provide access to your data to other users, you agree to allow us to enable these users to view and/or edit this shared content. You are responsible for controlling and/or authorizing access to your data to Invited Users and other third parties. 

4.3. Subscribers Representations. The Subscribers and its Authorized Users represent and warrant they have permission to legally use all content materials, images, photography, graphics and designs that they or their agents provide to MVB for use during this Service Period, and that such materials do not infringe any third party intellectual property rights. 

4.4. Data Usage Rights. By accepting these Terms and Conditions, you consent and convey to MVB the right to use the data you provided during the course of your Service Period, as follows: 

4.4.1. Anonymized Aggregated Data. MVB may at any time use Subscribers data to derive non-personally identifying and non-company identifying information in aggregate form (e.g., for industry benchmarking, statistical analysis, or product improvement). MVB will employ reasonable anonymization techniques designed to prevent re-identification of Subscribers or individual persons and will not disclose such anonymized data in a form that identifies or could reasonably be used to identify Subscribers. 

4.4.2. Duration and Survival. Subscribers consents to such use of anonymized and aggregated data in perpetuity. This right to use anonymized and aggregated data survives the termination and/or cancellation of this engagement. 

4.4.3. Assignment Rights. MVB reserves the right to assign this anonymized data usage right to MVB’s parent, subsidiary, and/or affiliate companies, provided such assignees are bound by substantially similar obligations regarding anonymization and non-disclosure of Subscribers-identifying information. 

4.4.4. Relationship to Privacy Policy. This provision governs the use of anonymized aggregated data for analytical and benchmarking purposes. To the extent this section conflicts with MVB’s privacy policy, this provision more protective of Subscriber’s data shall control. All other collection, use, and disclosure of personal information shall be governed by MVB’s privacy policy.

4.5. Data Backup Responsibility. You must maintain copies of all the data you provide to MVB. MVB adheres to appropriate professional practice and procedures to reduce the risk of data loss, maintains regular backup procedures, and will use commercially reasonable efforts to prevent data loss. However, MVB does not guarantee there will be no loss of data. MVB expressly excludes liability for any loss of data no matter how caused, except to the extent such loss results from MVB’s gross negligence or willful misconduct. 

4.6. Protection of MVB Intellectual Property. MVB, its methodology, frameworks, blueprints, game plans, concepts, systems and processes, algorithms, formulas, templates, calculators, features and models are protected by copyright, trademark, trade secret and other intellectual property rights. 

4.6.1. All such rights are reserved by MVB. 

4.6.2. You may not reproduce, publish, copy, or reuse any portion of the application code, or visual design elements or concepts included in your engagement or any related MVB website without express prior written consent from MVB. 

4.7. Restrictions on Reverse Engineering. You must not modify, copy, adapt, reproduce, disassemble, decompile, or reverse engineer any software, models, applications, algorithms, spreadsheets, calculators, templates or other intellectual property used to deliver the services as set-forth in your MVB Benefits Package

4.8. Industry-Specific Data Restrictions Notwithstanding the foregoing provisions of Section 4.4., MVB will not use data in any manner that violates HIPAA, the Gramm-Leach-Bliley Act (GLBA), attorney-Subscribers privilege, or other applicable data protection regulations governing Subscriber’s industry. If Subscriber operates in a regulated industry with specific data usage restrictions, Subscriber must notify MVB in writing within ten (10) Business Days of the Effective Date. 

4.9. License to Use Deliverables. Subject to full payment of all fees, MVB grants Subscribers a non-exclusive, non-transferable, limited license to use the deliverables provided under this Agreement solely for Subscribers’ internal business purposes. This license does not include the right to sublicense, distribute, or create derivative works from MVB’s intellectual property or methodologies. 

5. Managing Data Privacy and Data Sharing Among Entities

5.1. You are accountable to ensure the appropriate roles and permissions are applied in order to avoid data being inappropriately shared amongst or with any third-party entities you provide access to your MVB related data. 

5.2. Confidentiality Obligations.

5.2.1. MVB is committed to the safekeeping of Subscribers’ Confidential Information and maintains physical, electronic, and administrative safeguards designed to protect such information in accordance with industry standards. 

5.2.2. MVB will keep all Confidential Information about Subscribers confidential and will not disclose any such information to third parties without Subscribers’ prior written approval, except: (i) to MVB personnel, contractors, and professional advisors who have a legitimate need to know and are bound by confidentiality obligations at least as protective as those in this Agreement; (ii) as required by law, court order, or governmental regulation (provided MVB gives Subscribers prompt notice of such requirement, if legally permitted, so Subscribers may seek protective measures); or (iii) information that falls within the exceptions to the definition of Confidential Information in the Definitions section. 

5.2.3. If Subscribers needs MVB to fax, mail, or email a copy of any of Subscribers’ Confidential Information or data to a third party, Subscribers’ prior written permission (which includes, but is not limited to, physical letters and/or email correspondence) is required. 

5.2.4. These confidentiality obligations shall survive termination of this Agreement for a period of five (5) years, except that obligations with respect to trade secrets shall survive for so long as such information remains a trade secret under applicable law. 

5.3. Third-Party Data Sharing Considerations. Subscribers and/or Authorized Users should, must, and have considered the data privacy arrangements Subscribers has in place with Subscribers’ own Subscribers, customers, subscribers, employees, team members, Board of Advisors, Board of Directors, investors, vendors, strategic partners or other individuals and entities before adding them as an Invited User to MVB servers. Subscribers represents and warrants, and MVB relies on said representation and warranties, that Subscribers has obtained all necessary consents and authorizations for MVB to access and process any personal data provided to MVB under this Agreement. 

5.4. Marketing and Case Study Rights - Name and Logo. 

5.4.1. Subscribers and Authorized Users hereby grant to MVB a non-exclusive, royalty-free, worldwide license to use the Subscribers’ name, logo, and trademarks (collectively, the “Licensed Materials”) solely for general marketing and promotion of MVB, including listing Subscribers as a current or former Subscribers on MVB’s website and in marketing materials. 

5.4.2. Subscribers may revoke this license for future use of Licensed Materials by providing written notice to MVB, which revocation shall be effective thirty (30) days following receipt of such notice. Revocation shall not affect MVB’s right to continue using existing materials in which Licensed Materials appear until the next scheduled update or reprinting of such materials. 

5.4.3. Subscribers agrees thatMVB may continue to reference Subscribers using generic industry descriptors (a SaaS company; or a nonprofit organization) even after revocation of the license to use Licensed Materials. 

5.5. Marketing and Case Study Rights - Recordings and Content. 

5.5.1. Subscribers and Authorized Users grant to MVB a non-exclusive, royalty-free, worldwide license to use, any recordings (audio or video) of meetings between Subscribers and/or Authorized Users and MVB team members, and to use Subscribers’ Service Period story and results for case studies, white papers, articles, webinars, reports, and similar materials solely for general marketing and promotion of MVB. 

5.5.2. Subscribers may request removal of specific case studies or testimonials by providing written notice to MVB, and MVB will use commercially reasonable efforts to remove or update such materials within sixty (60) days. 

5.6. General Data Use Consent. Subject to the confidentiality obligations in Section 5.2., Subscribers agrees to allow MVB to collect, use and disclose information in accordance with MVB’s privacy policy and applicable data protection laws. 

6. Modifications to the Service and Prices

6.1. MVB may modify or discontinue MVB Services (or any part of them) with or without prior notice, provided that, for any material modification or discontinuation of services that are part of Subscriber's MVB Benefits Package, MVB will provide at least thirty (30) days prior written notice and, if such modification materially diminishes the contracted services, Subscriber may terminate without an early termination fee.

6.2. Prices of all subscription plans, including but not limited to monthly subscription fees, are subject to change. Upon any such change MVB will provide thirty (30) days prior notice of said change. Such notice may be provided by MVB at any time by posting the changes to our site, by email, or provided through the service itself. 

6.3. MVB is not liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service. 

7. Limitation of Liability

7.1. Disclaimer of Consequential Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY SHALL BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, WHETHER IN CONTRACT, NEGLIGENCE, TORT OR OTHERWISE, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, INFORMATION, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES RELATING DIRECTLY OR INDIRECTLY TO THE TERMS, THE SITE OR THE SERVICES, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

7.2. Cap on Liability. EXCEPT AS PROVIDED IN SECTION 7.3., EACH PARTY’S AGGREGATE LIABILITY TO THE OTHER PARTY ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER IN CONTRACT, NEGLIGENCE, TORT OR OTHERWISE, SHALL NOT EXCEED THE PRIOR MONTH’S SUBSCRIPTION INSTALLMENT ACTUALLY PAID BY SUBSCRIBERS TO MVB. 

7.3. Exceptions to Limitations. The limitations in Sections 7.1 and 7.2 shall not apply to: 

7.3.1. Either party’s indemnification obligations under Section 8.15.

7.3.2. Liability arising from either party’s gross negligence or willful misconduct; 

7.3.3. MVB’s obligations under Section 5.2. for breach of confidentiality capped at the prior two (2) monthly subscription installment fees actually paid to MVB 

7.3.4. Subscriber’s payment obligations; 

7.3.5. Either party’s violation of the other party’s intellectual property rights; or 

7.3.6. Liability that cannot be limited or excluded under applicable law. 

7.4. Nature of Services. The advice and services provided to you during your Service Period are solely and strictly business advice and services, and are not intended to be, nor should be construed as legal, tax (unless your MVB Benefits Package expressly includes tax planning and preparation services), or investment advice or services. Subscriber should consult with appropriate licensed professionals for such advice.   

7.5. If any Term is implied by law in these Terms and cannot be excluded, then we limit our liability to you under that Term to the maximum extent permitted by law. 

7.6. Allocation of Risk. Subscriber acknowledges and agrees that the fees charged by MVB reflect the allocation of risk set forth in this Section 7 and that MVB would not enter into this Agreement without these limitations on its liability. 

7.7. No Warranties. MVB DOES NOT WARRANT THAT (i) THE SERVICE PERIOD AND/OR SERVICES WILL MEET SUBSCRIBER’S SPECIFIC REQUIREMENTS, (ii) THE SERVICE PERIOD AND/OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT SUBSCRIBER MAY OBTAIN FROM THE USE OF THE SERVICE PERIOD AND/OR SERVICES WILL BE GUARANTEED, ACCURATE OR RELIABLE, OR (iv) ANY ERRORS IN THE SERVICE PERIOD AND/OR SERVICES WILL BE CORRECTED, EXCEPT THAT MVB WILL USE COMMERCIALLY REASONABLE EFFORTS TO MEET THE SERVICE LEVEL EXPECTATIONS IN SECTION 1.5.

7.8. Exclusive Remedy. If Subscriber is not satisfied with the MVB Services, Subscriber’s sole and exclusive remedy is to terminate the engagement as well as the cessation of use and access to MVB Services in accordance with Section 3 herein, subject to Subscriber’s payment obligations. 

7.9. If you suffer loss or damage as a result of MVB’s negligence or failure to comply with these Terms and the exclusion in this Section 7 does not exclude MVB’s liability; then any claim by you against MVB arising from MVB's negligence or failure will be limited in respect of any one incident, or series of incidents, to the monthly installment of Subscription Fees paid by you in the previous two (2) months. Subscriber further agrees that MVB will not be liable for any lost profits, or for any claim or demand made against Subscriber by any other party.

In no event will MVB be liable for incidental or consequential damages even if the Subscriber has been advised of the possibility of such damages.

8. General Conditions and Provisions

8.1. Payment Terms and Conditions.

8.1.1. Subscriber’s payment will be made by the method and mechanism specified in your MVB Benefits Package and on the date specified in your MVB Benefits Package.   

8.1.2. If any balance is past due, MVB has the right to discontinue access to, and provision of the services set forth in your MVB Benefits Package until the past due balance is satisfied. 

8.1.3. If Subscriber has a past due balance of more than fifteen (15) days a late fee of 5% of the outstanding balance will be assessed and collected prior to subscription privileges being reinstated. 

8.2. Independent Contractor.

8.2.1. MVB shall perform all services set-forth in these Terms and Conditions and your MVB Benefits Package, as an independent contractor, and nothing contained herein shall be deemed to create any association, partnership, joint venture, or relationship of principal and agent, or master and servant, or employer and employee between the parties hereto or any affiliates or subsidiaries thereof, or to provide either party with the right, power or authority, whether express or implied, to create any such duty or obligation on behalf of the other party. 

8.2.2. MVB also agrees not to be treated, or seek to be treated, as an employee of Subscriber for any purpose, including for the purposes of fringe benefits provided by Subscriber, or for disability income, social security taxes and benefits, Federal unemployment compensation taxes, State unemployment insurance benefits, and Federal income tax withholding at sources. 

8.2.3. MVB agrees to comply with all applicable federal, state, county, and local laws, ordinances, regulations, and codes in the performance of its obligations under this Subscription. 

8.3. Notices.  

8.3.1. Any notice (outside of normal communication in the course of your subscription) given under these Terms by either party to the other must be by email and will be deemed to have been given upon transmission. Notices to MVB must be sent to notices@MyValuableBusiness.com or to any other email address which you were provided in your MVB Benefits Package.   

8.3.2. Notices to you will be sent to the email address you provided in your MVB Benefits Package.   

8.3.3. Both parties shall have the right, from time to time, to change the place notice is to be given. Any change shall take effect within ten (10) days of email confirmation of receipt by the other party. 

8.4. Paragraph Headings. Paragraph headings are for convenience only and shall not be a part of these Terms and Conditions

8.5. Waiver. The failure of MVB to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. 

8.6. Confidential Information. Confidential Information shall be as defined in the Definitions section of this Agreement and governed by Section 5.2. herein. 

8.7. Non-Disparagement. During the Service Period with MVB and for three (3) years after the termination of this Agreement, the Parties agree not to make, or cause or encourage others to make, any statements (written, oral, or electronic) that defame, disparage, or criticize the business reputation, practices, or conduct of MVB (including all affiliated and related companies), its employees, directors, and officers. This provision shall not prohibit: (i) truthful statements required by law, court order, or governmental authority; (ii) truthful testimony in legal or regulatory proceedings; or (iii) confidential communications with government agencies for whistleblower purposes. The Parties acknowledge that this prohibition extends to statements made through any medium, including but not limited to online channels, social media platforms, employment platforms, review platforms/sites, other online portals, listings, directories or sites, the news media, investors, purchasers, industry analysts, competitors, centers of influence, strategic partners, vendors, and employees and Subscribers (past, present and future). 

8.8. Non-Solicitation. During the Service Period and for a period of two (2) years after the termination of the engagement, Subscriber shall not, and shall ensure that its employees, agents and representatives do not, directly or indirectly, solicit for employment, hire or engage, any of MVB’s employees, officers, or independent contractors (1099 contractors) who worked on Subscriber’s engagement, without the prior written consent of MVB. This restriction shall not apply to: (i) general solicitations not specifically targeted at MVB personnel; (ii) individuals who respond to such general solicitations; or (iii) whose employment with MVB had terminated more than six (6) months prior to such solicitation and/or response. 

8.9. Assignment. Neither party may assign any rights or obligations under this Subscription without the prior consent of the other; provided, however, that either party may assign any rights or obligations to a subsidiary or affiliate or to any third party assuming all or part of the business function of the respective party provided that written notice is given to the other party. 

8.10. Modification. No modification, waiver or amendment of any term or conditions shall be effective unless and until it shall be reduced to writing and signed by both of the parties hereto or their legal representatives, except that MVB may amend these Terms as set forth in the preamble above.  All legally required modifications will automatically become part of these Terms and Conditions and your MVB Benefits Package five (5) days after notification to both parties. 

8.11. Survival. The provisions of these Terms and Conditions are by their nature and content are intended to survive the performance hereof, shall so survive the completion and termination of this Subscription.  

8.12. Collection Fees.  You agree that they shall be liable for the greater of MVB’s reasonable collection fees and expenses actually incurred if Subscriber breaches this Subscription.  

8.13. Indemnification.

8.13.1 Subscriber Indemnification. Subscriber agrees to indemnify, defend, and hold harmless MVB, its officers, directors, employees, and agents against any liability, claim, demand, damage, loss, cost, or expense (including reasonable attorneys’ fees) asserted by third parties and arising out of or in connection with: (i) Subscriber’s use of the Services in violation of this Agreement or applicable law; (ii) Subscriber-provided content, data, or materials that infringe any third party’s intellectual property rights or violate any third party’s rights of privacy or publicity; (iii) any violation of applicable law or regulation by Subscriber; or (iv) any negligent or more culpable act or omission by Subscriber in connection with this Agreement. 

8.13.2. Indemnification Procedures. MVB shall promptly notify the Subscriber in writing of any claim subject to indemnification. MVB will have sole control over the defense and settlement of such claim, provided that the MVB shall not settle any claim in a manner that admits liability on behalf of the Subscriber without the Subscriber’s written consent.  

8.13.3. Indemnification Fees.  Subscriber agrees to timely pay all of MVB’s out-of-pocket fees, which include but are not limited to: reasonable attorney fees, any and all litigation fees, settlement fees, fines or any judgment imposed by a court of competent jurisdiction incurred by MVB in resolving any claim asserted against MVB by a third party based on Subscriber’s action as set-forth in Section 8.13.1. above. 

8.14. Authorization.  You warrant that you are authorized to bind the Subscriber to these Terms and Conditions and your MVB Benefits Package

8.15. Governing Law.  These Terms and Conditions shall be governed by and construed and enforced in accordance with the substantive laws of the State of North Carolina as if the Terms and Conditions and the services to be provided were made in North Carolina for performance entirely within the State of North Carolina. Both parties’ consent to jurisdiction and venue in the state courts of Mecklenburg County, North Carolina. 

8.16. Jury Trial.‍  ‍TO THE EXTENT PERMITTED BY LAW, BOTH PARTIES WAIVE ALL RIGHTS EACH MAY HAVE TO TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR COUNTERCLAIM RELATING TO OR ARISING OUT OF THIS AGREEMENT.

8.17. Severability.  If any term or provision of this Subscription should be declared invalid by a court of competent jurisdiction, the remaining terms and provisions of this Subscription shall remain unimpaired and in full force and effect. 

8.18. Complete Agreement.  These Terms and Conditions  together with your MVB Benefits Package that are made a part hereof constitute the entire agreement of the parties with respect to its subject matter and may not be modified in any way except by written agreement signed by both parties. There are no other agreements either express of implied with regard to this subject matter. 

8.19. Use at Own Risk and Support Hours

8.19.1. Your access and use of your subscription services is at your sole risk. MVB provides its subscription services on an "as is" and "as available" basis. 

8.19.2. Support is only provided to paying Members and Subscribers. Said support is only available via email and during the hours of 9:00 am to 5:00 pm (ET) Monday through Friday, except for any holidays that occur on any weekday. Support is only available in English. 

8.20. Third-Party Dependencies. Subscriber understands that MVB uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to provide MVB’s services. MVB is not responsible for failures or service interruptions caused by such third-party providers, but MVB will use commercially reasonable efforts to select reliable providers and to minimize service disruptions. 

8.21. System Security. Subscriber must not attempt to undermine the security or integrity of MVB’s computing systems or networks or, where the Services are hosted by a third party, that third party’s computing systems and networks. Subscriber must not use, or misuse, the Services in any way which may impair the functionality of the Services or interfere with other users’ use of the Services. 

8.22. System Requirements. Subscriber understands that MVB has certain user system requirements which Subscriber is responsible for providing and installing. Such requirements include but are not limited to a suitable email platform, up-to-date internet browser, PDF reader, capability to view and access standard formatted documents (Microsoft Office or compatible formats), and capability to participate in and access online meetings and screen shares. 

8.23. Data Transmission. Subscriber understands, agrees and authorizes that the technical provision of services, including Subscriber’s data, may involve (a) transmissions over various third-party networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Subscriber hereby consents to these transmissions and/or changes as necessary to provide the Services and acknowledges that MVB will implement reasonable security measures for such transmissions consistent with industry standards. 

8.24. Prohibited Content and Conduct. In using the Site or the Services, Subscriber must not submit content that is misleading or deceptive, unlawful, defamatory, infringes others’ rights, violates any person’s privacy, or is likely to cause offense to a reasonable person. MVB may amend or remove user-contributed content or terminate the engagement at MVB’s discretion and without prior notice if such content is submitted. If any use by Subscriber of the Site or the Services is, in MVB’s reasonable judgment, an unacceptably high-volume use (including, for example, use that adversely affects other users’ normal use or exceeds fair use parameters), then MVB may take action to limit or prohibit such use, either for a period of time or permanently, and may charge additional fees for such excessive use. 

8.25. Force Majeure. Neither party shall be liable for any failure or delay in performance under this Agreement (other than payment obligations) due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials. 

Acknowledgment and Acceptance

By accessing or using MVB Services, or by signing the accompanying MVB Benefits Package, Subscriber and Authorized User acknowledge that they have read, understood, and agree to be bound by these Terms and Conditions . 

For questions regarding these Terms, please contact:

My Valuable Business, LLC
Email: notices@MyValuableBusiness.com

Last Updated: March 3, 2026